Virtualmin Pro license issue

Submitted by braust on Wed, 12/12/2007 - 07:04

2 Virtualmin 50 licenses (for 2 independent systems) were purchased but the "Serial Numbers" page displays only 1 set of Serial Number/License Key with 1 Max Servers.

Status: 
Closed (fixed)

Comments

Submitted by braust on Sat, 10/24/2009 - 07:11

A very old, previously resolved, issue has resurfaced (not sure when; I haven't checked my account status for a while). I'm supposed to have 2 "Max Servers" but only 1 is shown. Jamie Cameron had manually fixed the licence issue on 13 Dec 2007, as confirmed by the following email

THIS IS AN AUTOMATED MESSAGE, DO NOT REPLY.

The following task has a new comment added:

FS#3408 - Virtualmin Pro license issue User who did this - Jamie Cameron (JamieCameron)

Ok, I have manually fixed your license so that it allows 2 separate servers with the same serial number.. However, this should have happened automatically at purchase time. I'm going to assign this to Joe to figure out why that didn't happen..

Could someone look into it? Thanks in advance.

Submitted by JamieCameron on Sat, 10/24/2009 - 11:35

Sure, I can take a look again. What is your serial number though?

Submitted by braust on Mon, 10/26/2009 - 04:48

Sorry Jamie. The serial number is 5555737.

Thank you.

Submitted by JamieCameron on Mon, 10/26/2009 - 13:56

Ok, you should be good now ..