Refund Request

My username is maxbyte900 at edwinkenn@gmail.com. I would like to get a refund for the Virtualmin Pro product I purchased. The product has a lot of potential, but I'm uncomfortable with shutting SELinux down, and have been unable to get an IDS / IPS, like Snort, to function in the environment Virtualmin creates.

Your records should show that I have uninstalled and reinstalled Virtualmin several times in an effort to get it to work for me. The price is very reasonable, but I am going to have to do another clean install (CentOS 5), and do not have time to risk another round of "server down" issues.

I currently have Virtualmin installed, partially, but only to restart hppd. Please let me know if the request will be honored, and when I need to have Virtualmin off of the server.

Thanks very much. Edwin Kennedy

Hi Edwin -- I'm passing this along to Joe to process your refund, it shouldn't be a problem at all.

Thanks for giving Virtualmin a try!

Processing refund now.

I am curious about what specific issues you had with SELinux...while we do turn it off, by default, it should mostly work with the targeted policy. There are some tradeoffs in functionality vs. security, but it shouldn't be significantly impacted. And Virtualmin does have some automatic policy management code in place (though it needs work, and people filing tickets about it, in order to get it working nicely). It's one of those features that we need more users to get it really right, and we need to get it closer to right before making it the default for everyone (though I'm not sure that could ever be plausible, because the increase in "mysterious" failures climbs dramatically when we turn SELinux on; it's just too easy to end up with files with the wrong policy rules in place, and too few people understand SELinux and recognize the symptoms of those problems, to make it a supportable configuration).

Note that you can downgrade to Virtualmin GPL to keep things spinning nicely; you said you were still using Virtualmin for restarting Apache, and GPL can do that, too (actually Webmin can also do that). Just install the GPL virtualmin-release file for your OS and the gpl package from the same repo.

For CentOS 5, that'd be these steps:

Uninstall the old one:

rpm -e virtualmin-release

Install the GPL one:

rpm -Uvh http://software.virtualmin.com/gpl/centos/5/i386/virtualmin-release-1.0-...

And then the module:

rpm -Uvh --oldpackage http://software.virtualmin.com/gpl/universal/wbm-virtual-server-3.73.gpl...

I think this will work...if not, you might have to force it...I would hesitate to suggest uninstalling first, since you'd need to backup the Virtualmin metadata, and such (though if you aren't using Virtualmin for anything other than restarting Apache, that won't be a concern).

Edwin,

Also instead of snort for the firewall try shorewall instead as this plays nice with webmin and there is a module to support it !

You can also have a look at denyhosts --> http://denyhosts.sourceforge.net/

Automatically closed -- issue fixed for 2 weeks with no activity.