In Edit Mailbox, some users have a 'Show ...' password option, others don't

In looking at Edit Mailbox for various users and various domains, some users have a 'Show ...' password option, others don't. Can this be resolved so that ALL users have a 'Show...' password option?

Status: 
Closed (fixed)

Comments

Joe's picture
Submitted by Joe on Wed, 08/12/2009 - 03:49 Pro Licensee

The users who don't have a show password option are passwords that Virtualmin does not know. They either were set before Virtualmin had this option enabled, or were set outside of the control of Virtualmin/Usermin. Normal system passwords are encrypted with a one-way hash...if Virtualmin doesn't store an extra copy of the password within its own meta data, it cannot access the password to be able to show it to you.

The fix would be to reset the passwords for the offending users.

SoftwareLibrarian's picture
Submitted by SoftwareLibrarian on Wed, 08/12/2009 - 05:19 Pro Licensee

All the users were created using Virtualmin. This appears to be another artifact of the migration fiasco, as accounts that had Virtualmin-accessible passwords on the origin machine don't have them on the new one.

If the Show link doesn't appear, that means that Virtualmin doesn't know the password .. and there isn't any way to get them back. They should be included in migrations using backup and restore though, when done correctly..