refund order - cancel license

Submitted by support@smstv.com on Wed, 11/25/2020 - 12:37

I asked that the following order to have been cancelled prior to it processing, but it still processed! Please cancel and refund the $90 on the following order;

86663 Sun, 11/24/2019 - 21:05 Tue, 11/24/2020 - 21:02 $90.00 Invoiced 86663

No longer needed

Status: 
Active
Virtualmin version: 
6.13
Webmin version: 
1.96

Comments

Submitted by andreychek on Wed, 11/25/2020 - 17:42

Howdy -- thanks for contacting us!

You're correct, it does indeed look like the billing system incorrectly charged you for a cancelled license.

I issue you a refund for that.

Sorry for the trouble!