Server creation through awbs is still problematic. It will create a working server now but still leaves off things like awstats or dav even when selected in their config.
then awbs throws the account into "processing" instead of finished and active and billable. I don't know where they're at talking something about apache 2 problem, if that's it they'd best wake up and get a move on.
Have you been able to emulate that problem with them?