Submitted by Blueforce on Thu, 07/26/2018 - 18:11 Pro Licensee
Hi,
Please fix my license!
A couple a days ago everything was fine but now it says EXPIRED 4 DAYS AGO!
I have paid for a year, see this issue
https://www.virtualmin.com/node/57602
Please fix immediately!
Regards, Leffe
Status:
Closed (fixed)
Comments
Submitted by Blueforce on Thu, 07/26/2018 - 18:19 Pro Licensee Comment #1
And please activate the same license key again.
//Leffe
Submitted by andreychek on Thu, 07/26/2018 - 18:33 Comment #2
Don't worry we'll sort it all out :-)
It looks like our billing system got confused, and when it thought it was time to renew and was unable to, it cancelled your license.
It looks like we probably should have just issued you a new one rather than re-using the existing one. We'll know for future reference :-) It shouldn't interfere with your license any more though.
I've corrected your license, it should show up correctly within Virtualmin soon!
Submitted by Blueforce on Thu, 07/26/2018 - 18:49 Pro Licensee Comment #3
Thanks Eric,
I just checked and the license is fine again - Thanks! :-)
Regards, Leffe
Submitted by Blueforce on Thu, 07/26/2018 - 18:50 Pro Licensee Comment #4
Forgot to close the issue...
Submitted by andreychek on Thu, 07/26/2018 - 18:59 Comment #5
Yup, sorry about the trouble, but I'm glad it's working now! Feel free to let us know if you have any additional questions or concerns.