Ongoing back-up errors

Submitted by craigh on Sat, 03/31/2018 - 20:37 Pro Licensee

Frustratingly, I continue to get random back-up errors on a regular basis.

Last week's error after successfully running through a bunch of domains under a single account:

... snip ...
Creating backup for virtual server EXAMPLE.org ..
    Copying virtual server configuration ..
Failed to open /home/USER/domains/EXAMPLE.org/.backup/EXAMPLE.org_virtualmin_scripts for writing : No such file or directory at /usr/libexec/webmin/web-lib-funcs.pl line 1465.

This week's (today's) error right at the beginning of the back-up:

Backup failed! See the progress output above for the reason why. Total backup time was 00 minutes, 02 seconds.

Sent by Virtualmin at: https://cp.EXAMPLE.net:10000

Creating backup for virtual server EXAMPLE.com ..
    Copying virtual server configuration ..
    .. done

    Copying records in DNS domain ..
Failed to open /home/USER/domains/EXAMPLE.com/.backup/EXAMPLE.com_dns_dnssec_keyinfo for writing : No such file or directory at /usr/libexec/webmin/web-lib-funcs.pl line 1465, <readout3> line 1.

As you can see, both errors refer to the same line in the same script.

In a response to a related issue on 12 February Jamie stated that he "found a bug in the code whereby multiple concurrent backups for the same domain could collide in a way that triggers this error. It will be fixed in the next Virtualmin release though." I'm on 6.02 Pro; I can't seem to find a release timeline for Virtualmin, so I don't know if it has been updated since early February.

Are we waiting for this "next release" or does this bug still exist?

Thanks.

Craig

Status: 
Active

Comments

Submitted by craigh on Sat, 03/31/2018 - 20:41 Pro Licensee

I noticed after posting that in my early February post the line number of the problem area of web-lib-funcs.pl was 1445, and the current errors point to line 1465, so maybe the script has been updated and the bug still exists.

Submitted by JamieCameron on Sun, 04/01/2018 - 17:17

Yes, we haven't released the fix for this yet, sorry. I hope to get it out this week though.

Submitted by craigh on Mon, 04/02/2018 - 02:18 Pro Licensee

Thanks Jamie.