Cancel Recurring for 5559848

Submitted by jeff@inverselog... on Wed, 05/17/2017 - 16:51

Hello,

We need to make sure 5559848 does not get renewed automatically since this server is planned to be retired next week.

Thanks, Alan

Status: 
Needs work

Comments

Submitted by andreychek on Wed, 05/17/2017 - 22:23

Howdy -- thanks for contacting us!

It looks like that particular license was initially purchased prior to 2016, which means that it's actually unable to be renewed automatically. The billing system here is only able to renew licenses purchased in 2016 or after.

You should actually be good to go -- you can just let it expire.

Feel free to let us know if you have any additional questions.

Thanks for using Virtualmin!