Permanent License Showing as Expired


Please see attached screen clip of error.

We have purchased license.

We also have maintenance on that purchased license.

Now we see an error.

Please advise.


p.s. We have two hosts with that license installed, one of which is just a backup DNS server. and



Howdy -- thanks for contacting us!

Looking at your orders here:

It looks like you purchased a Virtualmin 50 yearly license in 2010, and have been purchasing renewals each year since then through 2015.

All of our licenses are subscriptions though, either yearly, or more recently we began offering monthly licenses.

A renewal wasn't needed in 2016, as Joe gave out free months to existing licenses as a thank you for being a customer.

However, those free months have run out, and it looks like your license is up for renewal again.

We do indeed offer a Lifetime Unlimited license for those who request it, which costs $999, but it doesn't appear that's what you have there.

Sorry for the confusion! And feel free to let us know if you have any additional questions.