cancel recurring licenses

Submitted by sergiosak on Wed, 11/30/2016 - 03:01 Pro Licensee

Please cancel the following recurring licenses:

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Thank you

Sergio SMAU-GFI SRL

Status: 
Active

Comments

Submitted by andreychek on Wed, 11/30/2016 - 08:29

Howdy -- no problem!

I've cancelled your orders, and refunded your payments.

Thanks for giving Virtualmin a try!

Submitted by sergiosak on Fri, 12/02/2016 - 07:53 Pro Licensee

Hi, there was an error, I would have to cancel only one recurring license... Sorry! I have to buy two new licenses?

Thank you Sergio

Submitted by andreychek on Fri, 12/02/2016 - 08:29

Unfortunately, since we've already refunded the payments and the licenses are cancelled, you would indeed need to re-purchase the licenses you are interested in.

Once you do that, you can apply the new licenses to your server with this command:

virtualmin change-license --serial SERIAL_NUM --key KEY

Let us know if you have any other questions!