Submitted by Okat on Sat, 11/19/2016 - 11:04 Pro Licensee
Hi,
I'm trying to reply to andreychek with a comment to an Issue I created (see parent issue), but it has to be moderated by a third person? Could you please disable this 'feature'? This is not helping me getting my issue resolved.
Best regards, Tako
Status:
Closed (fixed)
Comments
Submitted by andreychek on Sat, 11/19/2016 - 12:06 Comment #1
It looks like you're seeing an issue with Drupal's built-in anti-spam feature. I've made certain that all your comments have been approved -- can you try posting again?
Submitted by Okat on Sun, 11/20/2016 - 02:39 Pro Licensee Comment #2
Hi andreychek,
I will try to continue the other issue. Thanks.
Regards, Tako
Submitted by Okat on Sun, 11/20/2016 - 03:29 Pro Licensee Comment #3
Doesn't seem to work. I might have triggered it myself. The website is very slow for me.
Submitted by Okat on Sun, 11/20/2016 - 12:34 Pro Licensee Comment #4
Submitted by Miker1029 on Wed, 01/04/2017 - 15:01 Comment #6
Just started today, I believe I posted on an issue a couple weeks ago, and am now having the moderated issue, and Actually got a response in an hour or so, and someone will to help, I checked for Private messages to the person so i could let them know I'm being moderated.... But no go...
Not sure if I should post this here or open a new issue, As It's the same, and obviously some kind of issue that I have no idea why...
Mike
Submitted by andreychek on Wed, 01/04/2017 - 15:44 Comment #7
I think the system thought your last post could have been spam, and flagged it.
If you run into a similar issue in the future, just create a new Support request, and we'll look into that... thanks!
Also note that even when a message has been queue for moderation all of us (everyone at Virtualmin) can still see it! So, you're not talking into a void; the messages reach Eric, Jamie, and I, even before it is published.
I'm still trying to make the Drupal anti-spam features not suck so bad, but, your issues and comments here will still always reach us. (Sometimes we don't even notice the comments aren't published, until we're looking at the moderation queue, which can happen after we've looked through open issues since we prioritize customer support over almost everything else.)