on a new install of Ubuntu 14.04 or Ubuntu 16.04.5 i tested both... ones i get to the Post-Installation Wizard i get en error if i try to select :
Run ClamAV server scanner? Yes (more RAM used, faster mail processing - approximately 100M) on YES
i get a error: A problem occurred testing the ClamAV server scanner : ERROR: Could not lookup : Servname not supported for ai_socktype
----------- SCAN SUMMARY ----------- Infected files: 0 Time: 0.000 sec (0 m 0 s)
on the Checking Configuration page i get :
The ClamAV program clamscan does not appear to be working properly :
LibClamAV Error: cli_loaddbdir(): No supported database files found in /var/lib/clamav ERROR: Can't open file or directory
----------- SCAN SUMMARY ----------- Known viruses: 0 Engine version: 0.99.2 Scanned directories: 0 Scanned files: 0 Infected files: 0 Data scanned: 0.00 MB Data read: 0.00 MB (ratio 0.00:1) Time: 0.004 sec (0 m 0 s)
i have 4 gig of ram Intel(R) Core(TM) i7 CPU 860 @ 2.80GHz, 2 cores
Comments
Submitted by raykai on Thu, 09/29/2016 - 23:55 Comment #1
Submitted by andreychek on Fri, 09/30/2016 - 00:02 Comment #2
Howdy -- is this on a dedicated server, or a VPS?
And which option is being chosen on that screen, the standalone scanner or the server scanner?
We've had a handful of cases of that in the past, though we've never gotten to the bottom of the cause. For most of those folks, choosing the other option side-stepped the error and allowed the wizard to continue.
Submitted by raykai on Fri, 09/30/2016 - 00:24 Comment #3
if i go with Yes (more RAM used, faster mail processing - approximately 100M) it will geve a error ones i click next if i go with :
No (less RAM used, slower mail processing) it will continue but it will give a error ones you run the Re-Check Configuration
so both will end up doing errors in the end . i tested this on both on a dedicated server and VPS same with vmware workstation i even tested this on a pc at home same bug comes up.
Submitted by andreychek on Fri, 09/30/2016 - 08:07 Comment #4
And just to clarify, is it the same error you're seeing in each of those cases?
Submitted by JamieCameron on Fri, 09/30/2016 - 14:29 Comment #5
The error might also be caused by the ClamAV database being invalid.
If you SSH in as root and run
freshclam, what output do you get?