Submitted by Blaugrun Tech on Thu, 06/30/2016 - 21:17
Please renew my old license number 5561917 (order number: 25763) with my new purchased license, order number 25759.
Thanks
-John
Status:
Closed (fixed)
Web Hosting and Cloud Computing Control Panels
Comments
Submitted by andreychek on Thu, 06/30/2016 - 23:19 Comment #1
Howdy -- do you only need one license? Or are you hoping for two?
If you just need one, that'll actually be renewed automatically at the end of the month, you wouldn't need to order a second one. If that's the case, we'll gladly cancel your order for the new license.
Submitted by Blaugrun Tech on Fri, 07/01/2016 - 02:18 Comment #2
I only need one license and would like to extend my older license (number 5561917), which expired today, because i can't find option/link to renew, so I purchased another one, and ask for renewal here, so where is the link for renewal? and could you help me removing the new license, and applying the expiration date from the new license to the old license?
Thanks
Submitted by andreychek on Fri, 07/01/2016 - 09:28 Comment #3
Okay, thanks!
It's not actually necessary to purchase a renewal each month, when you have a monthly license.
At the end of the month, it will automatically be renewed.
Your existing license has renewed automatically last night.
What I did is cancel your new order, and refund that payment.
You should be all set now though! Please feel free to let us know if you have any questions. Thanks for using Virtualmin!
Submitted by Blaugrun Tech on Thu, 08/04/2016 - 03:34 Comment #4