Error Code 500

Submitted by danfix on Wed, 04/13/2016 - 16:00 Pro Licensee

Hi

I have this issue with phpmyadmin DB. When i press Export or import i get this error.

Error in processing request Error code: 500 Error Text: Internal Server Error

I am also not able to log in Roundcube

I have check on the net and can't find any solution for this.

Could php update have caused this? PHP version 5.5.34

Would upgrading MySql fix it? What else can i try?

Thanks

Status: 
Active

Comments

Submitted by andreychek on Wed, 04/13/2016 - 16:17

Howdy -- you shouldn't need to upgrade MySQL (and that might cause additional problems).

What errors are you seeing in the Apache error logs for your domains when that occurs? Those are located in $HOME/error_log.

Submitted by danfix on Thu, 04/14/2016 - 08:35 Pro Licensee

I can see alot of this

[fcgid:warn] [pid 1300306] [client (IP):51545] mod_fcgid: stderr: PHP Fatal error: Class 'PMA\libraries\plugins\export\ExportXml.class' not found in /home/username/public_html/phpmyadmin/libraries/plugin_interface.lib.php on line 88, referer:

mod_fcgid: stderr: PHP Fatal error: main(): The script tried to execute a method or access a property of an incomplete object. Please ensure that the class definition "PMA\libraries\ThemeManager" of the object you are trying to operate on was loaded before unserialize() gets called or provide a __autoload() function to load the class definition in /home/username/public_html/phpmyadmin/libraries/common.inc.php on line 686.

Submitted by andreychek on Thu, 04/14/2016 - 09:20

Hmm, that's pretty strange!

Had you tried the export previously? If so, was it working in the past?

Also, does it work on other domains? Is it just this one domain that's a problem?

Submitted by danfix on Thu, 04/14/2016 - 13:37 Pro Licensee

It use to work before fine on all domains.

Now all the Domains fail in phpmyadmin - import and export fail. Other links in phpmyadmin work fine. It just does not want to load those 2 pages. I can't download any of my DBs.

I un-installed phpmyadmin and installed a lower version. The page does not even load with the lower version.

Submitted by andreychek on Thu, 04/14/2016 - 13:47

Someone else had mentioned that phpMyAdmin was having a problem with those two functions... it's possible that there's a bug with that particular phpMyAdmin version that's causing the issue you're seeing.

I'd be most curious if the next phpMyAdmin version fixed that, and you could always use the import/export functions within Virtualmin in the meantime.

However, the older phpMyAdmin versions shouldn't produce a blank page... whenever that happens, what error are you seeing in the error log for that domain?

Submitted by danfix on Sat, 04/16/2016 - 06:57 Pro Licensee

Thanks for the info.

Yes it was the latest version of phpmyadmin. I installed a very old version 4.0.10.15, now import and export work fine.

I could not find the location for import/export functions in Virtualmin.

Roundcube i still can not log in [fcgid:warn] [pid 2359397] (104)Connection reset by peer: [client (IP):58444] mod_fcgid: error reading data from FastCGI server, referer:

Would it be a matter of re-installing mod_fastcgi?

Submitted by andreychek on Sat, 04/16/2016 - 08:26

That may be a different issue you're seeing with RoundCube.

What you're seeing there is just a generic FCGID error, but the problem is likely related to the PHP app.

Try switching that domain to use CGI as the PHP Execution Mode rather than FCGID, that should produce a much better error message.

After doing that, what error(s) do you see in the log?