To whom it may concern,
On 7 March I bought a license for virtualmin and have been looking forward to getting started with it very much. Unfortunately, however, the software license has not appeared in my account. I was hoping you might be able to shed light on the issue. Has the payment gone through correctly?
I sent an email to info@virtualmin.com but I don't think anyone is watching that inbox. Also, I am unable to attach a screenshot as it returns with an ajax error.
Your time is much appreciated.
Regards, Laurence Pettitt
Status:
Active
Comments
Submitted by andreychek on Thu, 03/10/2016 - 13:56 Comment #1
Howdy -- sorry for the delay! It does indeed look like something went awry during your order. I've notified Joe so he can look deeper into it, as you should always get a license when placing an order.
However, what I did is manually create a license and assign it to your account.
You should be good to go now! If you click on the "Account" button, it should show up in the Software Licenses tab.
Feel free to let us know if you have any additional questions!