Alias server S3 backup failures

Submitted by RyanJohnson on Mon, 05/04/2015 - 19:05

Hi,

For the last couple of weeks I've been getting backup failures only on alias servers. It is only happening on one of my Virtuamin servers (4.16 gpl) .. I can't see a specific error in the output. Here's a snippet of the output:

Creating backup for virtual server domain.co.uk ..
    Copying virtual server configuration ..
    .. done

    Copying records in DNS domain ..
    .. done

    Saving mail aliases ..
    .. done

    Saving mail and FTP users ..
    .. done

    Backing up mail and FTP user Cron jobs ..
    .. none to backup

    Copying Apache virtual host configuration ..
    .. done

    Copying Apache log files ..
    No such file or directory

    Creating TAR file of home directory ..
    .. done

.. completed in 0 seconds
Status: 
Closed (fixed)

Comments

Submitted by andreychek on Mon, 05/04/2015 - 19:10

Howdy -- the error is this one here:

Copying Apache log files ..
    No such file or directory

I thought that issue had been corrected in Virtualmin 4.16 though... can you confirm that's really what you have, and not the previous version?

If so, we'll need to look into that further to determine why that's still occurring... but in the meantime, you can correct it by going into the Features and Settings of your backup schedule, and unchecking the "Include log files" option. That will allow the backup to complete, by excluding the Apache logs.

Submitted by RyanJohnson on Mon, 05/04/2015 - 20:10

Hi,

Thanks for getting back to me,.

I have 4.16.gpl .. and can confirmed that it's still happening .. Incidentally my other servers running 4.15.gpl are not producing this error

Submitted by andreychek on Mon, 05/04/2015 - 20:42

That error would only occur if the log files for a domain weren't present.

Does it resolve the issue for you to uncheck the "Include log files" option?

Submitted by RyanJohnson on Tue, 05/05/2015 - 16:15

Hi,

I unchecked the "Include log files" and there doesn't appear to be any errors now ..

But I upgraded my other servers to 4.16.gpl and they are now producing the aforementioned errors. Alias servers don't have log files do they? Shouldn't the backup skip log files for alias servers?

Submitted by JamieCameron on Tue, 05/05/2015 - 20:28

FYI, the underlying problem here should be fixed in the 4.17 release of Virtualmin.