Submitted by carvalho.edouard on Fri, 03/20/2015 - 21:09
We are getting the error mentioned in subject from our recently acquired Virtualmin Pro license. The creation of a reseller account is being triggered by our WHMCS instance.
The Virtualmin documentation confirm the availability of reseller accounts from the Pro license. Can you please advise how to solve the issue.
Thanks in advance -
Status:
Active
Comments
Submitted by carvalho.edouard on Fri, 03/20/2015 - 21:50 Comment #1
Our Virtualmin license does not seem to be upgraded at all. Scripts available are still same as in the GPL version. Again the create-reseller program does not exist. Etc. We get "Error - File not found" on "Re-check Virtualmin license."
Plus, we have below information in the system information page :
Virtualmin serial number XXXXXXX Virtualmin license key XXXXXXXXX Licensed domains Unlimited Domains left Unlimited
Our licensing details should be on your records. We request your assistance in a proper upgrade.
Regards, Edouard
Submitted by carvalho.edouard on Fri, 03/20/2015 - 21:50 Comment #2
Submitted by andreychek on Fri, 03/20/2015 - 23:17 Comment #3
Howdy -- what output do you receive if you run this command:
dpkg -l 'webmin-virtual-serverThat will show us whether Virtualmin thinks it's been upgraded to Pro or not.
Also, if you started with Virtualmin GPL, make sure that you've gone into System Settings and run the "Upgrade to Pro" option.