License Key for 50 site Virtualmin Server [#32184]

Submitted by SSLu on Sun, 01/26/2014 - 08:49

I have just paid for a 50 site virtualmin license. However, I am unable to locate the license key to update my server. Can you please assist?

Status:

Active

Comments

Submitted by andreychek on Sun, 01/26/2014 - 09:22 Comment #1

Howdy -- it looks like you purchased a Virtualmin 50 renewal... however, the license I see in your account from a few years ago is a Virtualmin 250.

Are you hoping to renew that particular license, but as a Virtualmin 50 instead?

Submitted by SSLu on Mon, 01/27/2014 - 09:25 Comment #2

I would like to downgrade that 250 to 50 and renew it at the same time.

Thanks

Submitted by andreychek on Mon, 01/27/2014 - 09:32 Comment #3

Okay, all set! I've changed your license to a Virtualmin 50, and extended it for a year. Thanks for renewing!

Submitted by SSLu on Mon, 01/27/2014 - 10:37 Comment #4

Hi,

How do I apply the license key to my server?

I run this command from a command shell wget -O install.sh http://software.virtualmin.com/cgi-bin/install.cgi?serial=75800\&key=57CE864BB; /bin/sh install.sh

and the following is the result :

Continue? (y/n) Checking for HTTP client...found /usr/bin/curl -s -O Checking for perl...found /usr/bin/perl Loading log4sh logging library... INFO - Started installation log in /root/virtualmin-install.log INFO - Checking for fully qualified hostname... INFO - Hostname OK: fully qualified as ns5.emailoffice.net INFO - Installing serial number and license key into /etc/virtualmin-license INFO - Loading OS selection library... INFO - Download of http://software.virtualmin.com/lib/oschooser.pl Succeeded. INFO - Loading OS list... INFO - Download of http://software.virtualmin.com/lib/os_list.txt Succeeded. INFO - Operating system name: CentOS Linux INFO - Operating system version: 5 INFO - Configuring package manager for CentOS Linux 5... INFO - Disabling SELinux during installation... /usr/sbin/setenforce: SELinux is disabled INFO - setenforce 0 failed: 1 INFO - Download of http://75800:57CE864BB@software.virtualmin.com/rhel/5/i386/virtualmin-re... Succeeded. warning: waiting for transaction lock on /var/lib/rpm/__db.000 package virtualmin-release-1.0-4.rhel.noarch is already installed

FATAL - Fatal Error Occurred: Installation of virtualmin-release failed: 1 FATAL - Cannot continue installation. FATAL - Attempting to remove virtualmin repository configuration, so the installation can be FATAL - re-attempted after any problems have been resolved. warning: /etc/yum.repos.d/virtualmin.repo saved as /etc/yum.repos.d/virtualmin.repo.rpmsave FATAL - Removing temporary directory and files. FATAL - If you are unsure of what went wrong, you may wish to review the log FATAL - in /root/virtualmin-install.log

The license was not renewed. Can you assist?

Submitted by andreychek on Mon, 01/27/2014 - 10:54 Comment #5

You may want to try it once more, just to make sure the license was active when you ran the installer, as it can take up to an hour after the license is applied before it's active. I did verify that it's working properly now though.

If you continue to have problems installing Virtualmin, can you attach your /root/virtualmin-install.log file? That will help us determine what's going wrong. Thanks!