The plugin Analytics Tracking cannot be used : Apache's mod_perl version 2 must be installed

Submitted by cedral on Sun, 07/01/2012 - 00:08 Pro Licensee

I cannot enable the google analytics plugin in the featurs an plugins page. I get

Failed to save enabled features : The plugin Analytics Tracking cannot be used : Apache's mod_perl version 2 must be installed.

I have mod-perl2 installed. from my system...

dpkg -l libapache2-mod-perl2 Desired=Unknown/Install/Remove/Purge/Hold | Status=Not/Inst/Cfg-files/Unpacked/Failed-cfg/Half-inst/trig-aWait/Trig-pend |/ Err?=(none)/Reinst-required (Status,Err: uppercase=bad) ||/ Name Version Description +++-==============-==============-============================================ ii libapache2-mod 2.0.4-6ubuntu1 Integration of perl with the Apache2 web ser

dpkg -l webmin-virtual-server-google-analytics No packages found matching webmin-virtual-server-google-analytics. jsouthwell@amber:/etc/apache2/mods-enabled$ dpkg -l webmin-virtualmin-google-analytics Desired=Unknown/Install/Remove/Purge/Hold | Status=Not/Inst/Cfg-files/Unpacked/Failed-cfg/Half-inst/trig-aWait/Trig-pend |/ Err?=(none)/Reinst-required (Status,Err: uppercase=bad) ||/ Name Version Description +++-==============-==============-============================================ ii webmin-virtual 2.5 Webmin module for 'Virtualmin Analytics'

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Comments

Submitted by cedral on Sun, 07/01/2012 - 00:21 Pro Licensee

this is a serious problem because I can't restore my backup...

I get...

Warning - the following features were enabled in one or more of the domains in the backup, but are not enabled on this system : Analytics Tracking

This backup cannot be restored without breaking the configuration of this system.

Submitted by andreychek on Sun, 07/01/2012 - 07:52

Hmm, you may want to verify that the Perl module is enabled within Apache.

You can do that from the command line by typing this command:

a2enmod perl

And then restart Apache:

/etc/init.d/apache2 restart

After that, are you able to enable the Google Analytics feature?

Submitted by webinger on Sat, 08/31/2013 - 12:56

I have the same problem.

Debian 5 and virtualmin 3.94 on the system I want to backup and a minimal fresh installation of Debian 7 with Virtualmin 4.02 on the system I want to restore. There was the analytics plugin installed but not used on the Debian 5 system. I also unistalled the plugin before i made the backup but I still got this annoying error message when i want to restore it on the new Debian 7 system:

<strong>Restore Virtual Servers</strong>
Are you sure you want to restore the selected domains and features from /home/backup on SSH server xxx.n et? Any existing data for the features in these domains will be over-written!

Warning - the following features were enabled in one or more of the domains in the backup, but are not enabled on this system : Analytics Tracking
This backup cannot be restored without breaking the configuration of this system.

so the only option would be to install the perl module for apache2 I guess.

Submitted by andreychek on Sat, 08/31/2013 - 13:34

Yeah in your particular situation, it sounds like you would indeed want to install mod_perl onto your new system in order to restore those domains.

You can always disable analytics and remove mod_perl after everything is restored.

Prior to removing the analytics plugin on your Debian 5 system, do you recall if you went into System Settings -> Features and Plugins, and disabled that plugin?

Submitted by webinger on Sun, 09/01/2013 - 06:46

yes I tried some cases. one time just disabled the plugin in the virtualmin plugins settings. another time I disabled it in virtual server settings on the one domain it was active and then disabled the plugin. In Both cases there was the error message. In both cases I did a new complete backup before loading via SSH to the new server.