Hello,
I'm having issues on my servers when a user tries to register on my site, it takes a long time to process and then an error of 500 pops up. I've also attached a photo of my current processes, as you can see some are high during that error and then theyu go back down.
Please help..as this site helps Soldiers 24/7.
Here's my apache error log: [Thu Jun 21 08:52:23 2012] [notice] caught SIGTERM, shutting down [Thu Jun 21 08:52:27 2012] [notice] suEXEC mechanism enabled (wrapper: /usr/lib/apache2/suexec) [Thu Jun 21 08:52:27 2012] [notice] Digest: generating secret for digest authentication ... [Thu Jun 21 08:52:27 2012] [notice] Digest: done [Thu Jun 21 08:52:27 2012] [notice] Apache/2.2.22 (Ubuntu) DAV/2 SVN/1.6.17 mod_fcgid/2.3.6 PHP/5.3.10-1ubuntu3.2 with Suhosin-Patch mod_ruby/1.2.6 Ruby/1.8.7(2011-06-30) mod_ssl/2.2.22 OpenSSL/1.0.1 configured -- resuming normal operations [Thu Jun 21 08:54:46 2012] [warn] mod_fcgid: process 9655 graceful kill fail, sending SIGKILL [Thu Jun 21 08:58:41 2012] [notice] caught SIGTERM, shutting down [Thu Jun 21 08:58:45 2012] [notice] suEXEC mechanism enabled (wrapper: /usr/lib/apache2/suexec) [Thu Jun 21 08:58:45 2012] [notice] Digest: generating secret for digest authentication ... [Thu Jun 21 08:58:45 2012] [notice] Digest: done [Thu Jun 21 08:58:45 2012] [notice] Apache/2.2.22 (Ubuntu) DAV/2 SVN/1.6.17 mod_fcgid/2.3.6 PHP/5.3.10-1ubuntu3.2 with Suhosin-Patch mod_ruby/1.2.6 Ruby/1.8.7(2011-06-30) mod_ssl/2.2.22 OpenSSL/1.0.1 configured -- resuming normal operations [Thu Jun 21 09:00:44 2012] [warn] mod_fcgid: process 10487 graceful kill fail, sending SIGKILL [Thu Jun 21 09:01:14 2012] [warn] mod_fcgid: process 10488 graceful kill fail, sending SIGKILL [Thu Jun 21 09:05:30 2012] [warn] mod_fcgid: process 10473 graceful kill fail, sending SIGKILL
Comments
Submitted by andreychek on Thu, 06/21/2012 - 09:46 Comment #1
Howdy -- it sounds like what you're describing is a problem with a web application installed within one of your domains.
One thing you could try is to go into Server Configuration -> Website Options, and to change the PHP Execution Mode. Using either FCGI or CGI is preferable, but you could always try mod_php just to see if that helps.
Outside of that -- we're unfortunately not experts in the various PHP applications out there, and it's difficult to predict what might be going wrong.
However, lots of folks in the community are installing PHP applications every day, and may have some wonderful insight for you.
What you may want to do is open up a new forum thread (using the "Forums" link above), describe what web application you're using, and describe the problem you're running into.
Also, it looks like what you provided above is the system-wide Apache error log, you'd want to make sure you also review the Apache error log for that particular domain, which is available in $HOME/logs/error_log.
Submitted by JamieCameron on Thu, 06/21/2012 - 09:47 Comment #2
Looks like some kind of error in the PHP script that is causing it to run longer than the maximum run-time allowed. You can increase this limit at Server Configuration -> Website Options, but you may want to look at the actual PHP code to see what it is doing when you try to login ..