reseller root missing ?

Submitted by sgrayban on Wed, 05/30/2012 - 15:58

Trying to restore a few domains and can't because of this error which can't be right.

.. the reseller root specified in the backup does not exist

Status: 
Closed (fixed)

Comments

Submitted by JamieCameron on Wed, 05/30/2012 - 16:10

What was the reseller for those domains set to on the source system? It seems from the error like it was set to root , which doesn't make much sense ..

Submitted by sgrayban on Wed, 05/30/2012 - 16:21

I have no idea, never seen this before and even though I check to ignore any errors it doesn't work.

Submitted by JamieCameron on Wed, 05/30/2012 - 16:40

The quick fix for this would be to un-tar the backup file into a temp directory, edit ./.backup/example.com_virtualmin , remove the line reseller=root , then tar up the directory contents again.

Submitted by sgrayban on Wed, 05/30/2012 - 16:45

Ok.

I wonder how this could have happened in the first place ? This domain was one of my very first domains using VM 2 years before it became a pay4 Pro version. I wonder if its a old issue that never was found ?

Submitted by JamieCameron on Wed, 05/30/2012 - 16:50

I'm not sure, but possibly it was triggered by an old bug. However, I have added code to prevent a backup with an invalid reseller from being created in future..

Submitted by sgrayban on Wed, 05/30/2012 - 16:55

However the check to ignore server creation errors should have ignored that error or any error for that matter.

This should be checked again and make sure it works as intended or re-worded to reflect what it actually does.

Submitted by JamieCameron on Wed, 05/30/2012 - 18:47

I'll also fix the restore process to ignore a missing reseller if you've chosen to ignore warnings.

Submitted by Issues on Wed, 06/13/2012 - 18:48

Automatically closed -- issue fixed for 2 weeks with no activity.