Error when installing Moodle

Submitted by brokert on Sat, 04/14/2012 - 12:13

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, root@localhost and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

I looked at the server logs and all I see that might be informative is:

[Sat Apr 14 09:54:45 2012] [warn] [client 24.121.227.185] mod_fcgid: read data timeout in 31 seconds, referer: http://sumariscenter.org/admin/index.php?lang=en&agreelicense=1 [Sat Apr 14 09:54:45 2012] [warn] [client 24.121.227.185] (110)Connection timed out: mod_fcgid: ap_pass_brigade failed in handle_request_ipc function, referer: http://sumariscenter.org/admin/index.php?lang=en&agreelicense=1

Also, the really interesting part is I installed moodle on a different domain just yesterday without any problems. That url is http://lhcserver.com. Then after purchasing the pro version I can't install moodle.

Status: 
Closed (fixed)

Comments

Submitted by JamieCameron on Sat, 04/14/2012 - 12:30

Looks like some part of the Moodle install process took longer than the PHP script timeout.

Try un-installing it from the problem domain, then going to Server Configuration -> Website Options and setting "Maximum PHP script run time" to something like 600 seconds.

Then re-try the install.

Submitted by brokert on Sat, 04/14/2012 - 14:21

Great stuff. Fixed the problem, Thanks.

Submitted by JamieCameron on Sat, 04/14/2012 - 22:32

Great - I will have Virtualmin do this automatically for Moodle in future.