Virtual servers list shows 3 users on a virtual server but there is only one

Submitted by web_support@web... on Wed, 02/16/2011 - 11:36 Pro Licensee

Hi, I have a virtual server that is reported to have 3 users. When I click on the link I see only one. It is a parent server with some sub servers.

I have set a limit of 10 users in the parent server and the subservers and virtualmin reports it is being reached, although I can find only 8 in all servers.

running /usr/share/webmin/virtual-server/list-users.pl --domain domain shows one user in the domain that virtualmin lists as having 3

Is there a way to update this info and make virtualmin recount users? Is there a config file somewhere that I should check or change?

Thanks!

Status: 
Closed (fixed)

Comments

Submitted by web_support@web... on Wed, 02/16/2011 - 12:14 Pro Licensee

After searching all the domains I found 2 website FTP access users on 2 domains. These are the missing 2 users I couldn't find.

However the information on List Virtual Servers page is kind of misleading. It counts the 2 users website FTP access users as being in the parent server but shows them instead in the sub servers when clicking on (List..) link.

I can understand that from the OS point of view they belong there, but it is confusing on the interface. Can you please fix this?

Submitted by JamieCameron on Wed, 02/16/2011 - 12:34

On which page or screen are you seeing the count of 3 users?

Submitted by web_support@web... on Wed, 02/16/2011 - 12:51 Pro Licensee

After clicking In the bottom link "List Virtual Servers" on the left frame I see the list of domains. There is a field Users which counts the number of users on each domains (with a List.. link next to it).

Submitted by JamieCameron on Wed, 02/16/2011 - 16:12

Ok, that field is calculated using different code to make the display of domains faster..

Do these two missing users have home directories set to something unusual, or are they /home/parentdomain/domains/subdomain.com/homes/username ?

Submitted by web_support@web... on Thu, 02/17/2011 - 07:54 Pro Licensee

After selecting Edit Mail and FTP users of a sub-server, they were added as Website FTP Users only (no mail) using the defaults

The directories are /home/parentserver/domains/subserver1/public_html/www and /home/parentserver/domains/subserver2/public_html/www

(The only difference in my setup is custom Directives and settings for new websites in Server Templates/Apache website that include

DocumentRoot ${HOME}/public_html/www

So the Website directories are not in public_html but in public_html/www)

The users show up in Edit Mail and FTP Users of the 2 subservers, but not counted there in the "List Virtual Servers" page . They are counted instead in the parent server.

Submitted by JamieCameron on Thu, 02/17/2011 - 15:52

Ok, I see the cause of the bug now ... FTP users whose home directories are under public_html are not counted properly. I will fix this in the next Virtualmin release (version 3.84).

Submitted by web_support@web... on Thu, 02/17/2011 - 17:36 Pro Licensee

Thanks! Keep up the good work!

Submitted by Issues on Thu, 03/03/2011 - 18:22

Automatically closed -- issue fixed for 2 weeks with no activity.