Need to renew 100 after upgrading from 50

Submitted by jflesher on Thu, 04/22/2010 - 23:14

https://www.virtualmin.com/node/14121 We had the 50 user license and since it was due to expire; we decided to upgrade to the 100 license; but this did not work out the way we wanted; it looks like all we did was increase the license for 3 more days; instead of our expiration date and the license.

I now understand that I should have renewed the 50 license first, then upgraded to the 100; but since I don't see a way to do that now, I'll need some help.

Joe and Jamie should be able to help with the request you filed

Status: 
Closed (fixed)

Comments

Submitted by JamieCameron on Thu, 04/22/2010 - 23:31

If you purchase a 50-domain renewal now, I will apply it to your 100-domain licence ..

That way it will be as though you'd purchased the renewal first.

Submitted by jflesher on Fri, 04/23/2010 - 10:40

We did yesterday (22 Apr), can you check to see why the license didn't clear. thanks

Submitted by JamieCameron on Fri, 04/23/2010 - 11:52

Ok, thanks .. I have put through your renewal.