passwords not always updated

I often find on one of Nick's servers that when a user updates there passwords in VM it doesn't take and I have to manually go into console and use passwd to make the change.

Have you found issues like this before ?

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summary fixed

title should be "passwords not always updated"

No, I haven't seen this before. What kind of user is being updated (mailbox or domain owner), and by what method (virtualmin, API, usermin or something else) ?

Both types of users. And they are changing it through virtualmin.

When I try to change it through webmin I still have the same issue and I end up having to use console to make the change.

Is this reliably re-producable? If so, does the old password continue to work, or can the user just not login with any password?

Yup its re-producible and yes the old password still works.