Access Forbidden on Virtual Website root?

Submitted by lapenri on Tue, 10/20/2009 - 07:57 Pro Licensee

We just performed a clean install of Virtualmin on a virgin install of Ubuntu x64 8.04 LTS and when we create a new virtual website we now get this error on the root website:

Forbidden

You don't have permission to access / on this server.

Apache/2.2.8 (Ubuntu) DAV/2 SVN/1.4.6 PHP/5.2.4-2ubuntu5.7 with Suhosin-Patch mod_ruby/1.2.6 Ruby/1.8.6(2007-09-24) mod_ssl/2.2.8 OpenSSL/0.9.8g Server at www.wired4us.com Port 80

Status: 
Closed (fixed)

Comments

Submitted by lapenri on Tue, 10/20/2009 - 09:01 Pro Licensee

Subscription Added

Submitted by andreychek on Tue, 10/20/2009 - 09:24

Is there any content uploaded into the document root at the moment?

For example, do you still receive that error if an index.html file exists?

Submitted by lapenri on Tue, 10/20/2009 - 09:58 Pro Licensee

There are no files in the root fodler for the www.wired4us.com VS, however eGroupware was deployed and is being used in the phac.wired4us.com/portal fodler.

Submitted by andreychek on Tue, 10/20/2009 - 10:14

Well, it times out if I attempt to connect to phac.wired4us.com.

However, in accessing your main site, wired4us.com, try putting in an index.html file and see if you continue to have the same problems.

Submitted by lapenri on Tue, 10/20/2009 - 10:24 Pro Licensee

Odd, when the client hits http://wired4us.com, they get this error ...

You don't have permission to access / on this server.

Apache/2.2.8 (Ubuntu) DAV/2 SVN/1.4.6 PHP/5.2.4-2ubuntu5.7 with Suhosin-Patch mod_ruby/1.2.6 Ruby/1.8.6(2007-09-24) mod_ssl/2.2.8 OpenSSL/0.9.8g Server at wired4us.com Port 80

Submitted by andreychek on Tue, 10/20/2009 - 10:27

Right -- try uploading an index file, such as "index.html", into your public_html folder for wired4us.com, and see if that makes a difference.

Submitted by JamieCameron on Tue, 10/20/2009 - 11:54

This message is actually expected - unless the domain has an index.html or index.htm or index.php file, no web content will be displayed because we have directory indexing turned off by default. The fix is to upload an appropriate index.html file or other contents ..

Submitted by lapenri on Tue, 10/20/2009 - 12:11 Pro Licensee

But when I created the virtual server I deployed a template site, where is it?

Submitted by JamieCameron on Tue, 10/20/2009 - 12:50

By template, do you mean you selected something under "Initial website content" when creating the domain? That is the only way an index.html file will be created ..

Submitted by lapenri on Wed, 10/21/2009 - 21:28 Pro Licensee

Yes, when we created the virtual instance we completed the information for the template... this somehow disappeared after creation. Going back into the Edit Website section and re-creating the template from scratch fixed the issue. This ticket can be closed... Problem was resolved. THX

Submitted by andreychek on Wed, 10/21/2009 - 21:32

Glad to hear it's working now -- thanks for the update!

Submitted by lapenri on Wed, 10/21/2009 - 21:36 Pro Licensee

Want ideas on smtp authentication ticket?

Submitted by Issues on Thu, 11/05/2009 - 01:19

Automatically closed -- issue fixed for 2 weeks with no activity.