Submitted by GeoffH on Tue, 07/14/2009 - 20:02
I had virtualmin up and functioning for over a year. Last night I deleted two of my virtual servers and now I am unable to receive email. Any help would be appreciated. Thanks
Status:
Closed (fixed)
Comments
Submitted by JamieCameron on Tue, 07/14/2009 - 20:09 Comment #1
Could you explain further what is going wrong? Do email senders get bounces, or does mail just disappear?
Also, what gets logged to /var/log/mail.log when someone tries to send you email?
Submitted by GeoffH on Tue, 07/14/2009 - 20:39 Comment #2
Outside email gets bounced with a 554 error. Here is the bounce message.
Hi. This is the qmail-send program at gateway11.websitewelcome.com. I'm afraid I wasn't able to deliver your message to the following addresses. This is a permanent error; I've given up. Sorry it didn't work out.
info@scrapbookmate.com: 62.41.49.156 does not like recipient. Remote host said: 554 5.7.1 info@scrapbookmate.com: Relay access denied Giving up on 62.41.49.156.
Here's an entry in the /var/log/maillog of an email that I tried to send:
Jul 15 03:36:04 sawgrass postfix/qmgr[30264]: 37C222D8369: removed Jul 15 03:37:11 sawgrass postfix/smtpd[31870]: connect from gateway14.websitewel come.com[67.18.72.130] Jul 15 03:37:11 sawgrass postfix/smtpd[31870]: NOQUEUE: reject: RCPT from gatewa y14.websitewelcome.com[67.18.72.130]: 554 5.7.1 info@scrapbookmate.com: Relay access denied; from=sunfleming@sonomawatereng.com to=info@scrapbookmate.com proto=SMTP helo=<gateway14.websitewelcome.com> Jul 15 03:37:11 sawgrass postfix/smtpd[31870]: disconnect from gateway14.website welcome.com[67.18.72.130]
Thanks for your help
Submitted by JamieCameron on Tue, 07/14/2009 - 23:55 Comment #3
In Virtualmin, go to Limits and Validation -> Validate Virtual Servers, select the scrapbookmate.com domain and run a validation of all features. Let us know if that reports any errors ..
Submitted by GeoffH on Wed, 07/15/2009 - 10:08 Comment #4
Running the validation of scrapbookmate reported that email for scrapbookmate.com wasn't enabled. However under edit server, the checkbox was checked. I disabled mail and saved the settings and then re-enabled mail and saved it. It is now working. Yay it is now working.
Thanks for your help
Submitted by JamieCameron on Wed, 07/15/2009 - 12:31 Comment #5
Cool .. let me know if you see this problem re-occur, as it may indicate a bug.
Submitted by Issues on Wed, 07/29/2009 - 14:18 Comment #6
Automatically closed -- issue fixed for 2 weeks with no activity.