Virtual server administrator cannot login

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#1 Tue, 01/22/2008 - 04:11
nick108

Virtual server administrator cannot login

One of my clients has reset his password, but cannot login with the new credentials. I've verified the password under "Edit Virtual Server / Configurable settings / Administration password / Show" which is correct. I've tried copy/paste it into the VM login screen, but it won't let me in. It says "Login failed. Please try again."

Is there a VM log file or anything else that could help trace/debug this problem?