let's encrpyt not working on second server

Submitted by hescominsoon on Mon, 08/15/2016 - 21:26 Pro Licensee

i ahve already run the let's encrpyt with virt on web2.etc-md.com however i am still getting certificate errors.

Status: 
Closed (cannot reproduce)

Comments

Submitted by hescominsoon on Mon, 08/15/2016 - 21:35 Pro Licensee

Well..it seems that LE takes a bit to register inside of virt. Once again a reboot fixed it. This is twice now I have had this issue with LE needing a reboot.

Submitted by hescominsoon on Mon, 08/15/2016 - 21:35 Pro Licensee

Status: Active » Needs review

Submitted by hescominsoon on Tue, 08/16/2016 - 07:51 Pro Licensee

well now it's bombed again...:( this is a brand new install straight from the book..

Submitted by andreychek on Tue, 08/16/2016 - 08:31

What kind of certificate errors are you seeing?

Also, while this shouldn't be necessary, just as a troubleshooting step -- does it help to restart Apache with this command:

service httpd restart

Submitted by hescominsoon on Tue, 08/16/2016 - 08:40 Pro Licensee

Your connection is not private

Attackers might be trying to steal your information from web2.etc-md.com (for example, passwords, messages, or credit cards). NET::ERR_CERT_AUTHORITY_INVALID Automatically report details of possible security incidents to Google. Privacy policy Back to safetyHIDE ADVANCED This server could not prove that it is web2.etc-md.com; its security certificate is not trusted by your computer's operating system. This may be caused by a misconfiguration or an attacker intercepting your connection.

Proceed to web2.etc-md.com (unsafe)

Submitted by hescominsoon on Tue, 08/16/2016 - 08:40 Pro Licensee

however using the same certificate for webmin/virtualmin works fine.

Submitted by andreychek on Tue, 08/16/2016 - 09:07

Thanks for the info!

Does it help to restart Apache with the command "service httpd restart"?

Submitted by hescominsoon on Tue, 08/16/2016 - 09:24 Pro Licensee

nopers...:)

Submitted by andreychek on Tue, 08/16/2016 - 09:25

I've been reviewing your system -- even after restarting Apache, it looks like the SSL cert that's currently installed into the domain "web2.etc-md.com" is the one generated by Virtualmin when SSL is enabled.

It doesn't look like a Let's Encrypt SSL cert.

Could you try reinstalling the Let's Encrypt cert into that particular Virtual Server?

The current SSL certificate looks like it was created at 09:56 server time today.

Once you re-create it, let us know and we'll review it and do some testing on it.

Submitted by hescominsoon on Tue, 08/16/2016 - 09:31 Pro Licensee

unfortunately I've been throttled by LE as i have been trying to get the LE cert to "stick". I'll let you know when they decide to re-allow me to request a new one.

Submitted by hescominsoon on Wed, 08/17/2016 - 21:43 Pro Licensee

I simply do not have time to waste here. The response times have gotten to be so long it's not conducive to continued usage of a apparently broken product. It seems andreycheck is the front line and jamie and them are part-time in their development efforts...which i understand if the virtualmin business is unable to keep itself afloat. Unfortunately I cannot justify the expense of the second license when I have never gotten virtualmin to work. I have to request a refund of my 10 user license which I will do in another thread.

Submitted by hescominsoon on Wed, 08/17/2016 - 21:44 Pro Licensee

Status: Needs review » Closed (cannot reproduce)

Submitted by andreychek on Wed, 08/17/2016 - 22:28

Sorry if there was some confusion here... There wasn't a response, as you mentioned you were going to let us know when you were able to re-attempt obtaining an SSL cert.

We're unfortunately not quite sure what's going on here though, as we haven't been able to reproduce that, and we haven't received other reports of it occurring.

If you see this issue on your other server running the Virtualmin 100 license, let us know so we can look into it deeper.

Submitted by hescominsoon on Wed, 08/17/2016 - 22:31 Pro Licensee

confusion? That's not the term for it at all....i've had too many instances like this in terms of poor resolution for it to be "confusion". I got the thing reinitialized but no resolution as to why apache refused to make it stick. it doesn't matter at this point I have cancelled the virt license in question and the associated virtual machine. I ma not evaluating other control panel options to get my whmcs working.

Submitted by andreychek on Wed, 08/17/2016 - 22:51

We can't fix problems if you don't tell us about them :-)

We're unfortunately not seeing this issue on other servers, and aren't receiving similar reports from other users.

We're happy to help you sort out what's going on here, but you'd need to let us know when the system is ready for us to take a look at.

If you experience a similar problem on your server running the Virtualmin 100, let us know so that we can go take a look.