Email Delivery Issues

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#1 Tue, 05/27/2014 - 10:06
nazeeronline

Email Delivery Issues

Hello Support,

I am not able to send emails using the Roundcube or usermin interface to GMAIL ID's whereas other email ids i am able to send email.

Here is the bounce back email error :

==================== This is the mail system at host myserver.deal369.com.

I'm sorry to have to inform you that your message could not be delivered to one or more recipients. It's attached below.

For further assistance, please send mail to postmaster.

If you do so, please include this problem report. You can delete your own text from the attached returned message.

               The mail system

l.ch.rajkumar@gmail.com: host gmail-smtp-in.l.google.com[2607:f8b0:400e:c03::1a] said: 550-5.7.1 [2401:1800:7800:101:be76:4eff:fe1c:92c 12] Our system has 550-5.7.1 detected that this message is likely unsolicited mail. To reduce the 550-5.7.1 amount of spam sent to Gmail, this message has been blocked. Please 550-5.7.1 visit 550-5.7.1 http://support.google.com/mail/bin/answer.py?hl=en&answer=188131 for 550 5.7.1 more information. xc7si19311446pab.107 - gsmtp (in reply to end of DATA command)

nazeeronline@gmail.com: host gmail-smtp-in.l.google.com[2607:f8b0:400e:c03::1a] said: 550-5.7.1 [2401:1800:7800:101:be76:4eff:fe1c:92c 12] Our system has 550-5.7.1 detected that this message is likely unsolicited mail. To reduce the 550-5.7.1 amount of spam sent to Gmail, this message has been blocked. Please 550-5.7.1 visit 550-5.7.1 http://support.google.com/mail/bin/answer.py?hl=en&answer=188131 for 550 5.7.1 more information. xc7si19311446pab.107 - gsmtp (in reply to end of DATA command)

nirmalhussain@gmail.com: host gmail-smtp-in.l.google.com[2607:f8b0:400e:c03::1a] said: 550-5.7.1 [2401:1800:7800:101:be76:4eff:fe1c:92c 12] Our system has 550-5.7.1 detected that this message is likely unsolicited mail. To reduce the 550-5.7.1 amount of spam sent to Gmail, this message has been blocked. Please 550-5.7.1 visit 550-5.7.1 http://support.google.com/mail/bin/answer.py?hl=en&answer=188131 for 550 5.7.1 more information. xc7si19311446pab.107 - gsmtp (in reply to end of DATA command)

Reporting-MTA: dns; myserver.deal369.com X-Postfix-Queue-ID: 94F6254314 X-Postfix-Sender: rfc822; webmin@deal369.com Arrival-Date: Tue, 27 May 2014 14:32:36 +0000 (UTC)

Final-Recipient: rfc822; l.ch.rajkumar@gmail.com Original-Recipient: rfc822;l.ch.rajkumar@gmail.com Action: failed Status: 5.7.1 Remote-MTA: dns; gmail-smtp-in.l.google.com Diagnostic-Code: smtp; 550-5.7.1 [2401:1800:7800:101:be76:4eff:fe1c:92c 12] Our system has 550-5.7.1 detected that this message is likely unsolicited mail. To reduce the 550-5.7.1 amount of spam sent to Gmail, this message has been blocked. Please 550-5.7.1 visit 550-5.7.1 http://support.google.com/mail/bin/answer.py?hl=en&answer=188131 for 550 5.7.1 more information. xc7si19311446pab.107 - gsmtp

Final-Recipient: rfc822; nazeeronline@gmail.com Original-Recipient: rfc822;nazeeronline@gmail.com Action: failed Status: 5.7.1 Remote-MTA: dns; gmail-smtp-in.l.google.com Diagnostic-Code: smtp; 550-5.7.1 [2401:1800:7800:101:be76:4eff:fe1c:92c 12] Our system has 550-5.7.1 detected that this message is likely unsolicited mail. To reduce the 550-5.7.1 amount of spam sent to Gmail, this message has been blocked. Please 550-5.7.1 visit 550-5.7.1 http://support.google.com/mail/bin/answer.py?hl=en&answer=188131 for 550 5.7.1 more information. xc7si19311446pab.107 - gsmtp

Final-Recipient: rfc822; nirmalhussain@gmail.com Original-Recipient: rfc822;nirmalhussain@gmail.com Action: failed Status: 5.7.1 Remote-MTA: dns; gmail-smtp-in.l.google.com Diagnostic-Code: smtp; 550-5.7.1 [2401:1800:7800:101:be76:4eff:fe1c:92c 12] Our system has 550-5.7.1 detected that this message is likely unsolicited mail. To reduce the 550-5.7.1 amount of spam sent to Gmail, this message has been blocked. Please 550-5.7.1 visit 550-5.7.1 http://support.google.com/mail/bin/answer.py?hl=en&answer=188131 for 550 5.7.1 more information. xc7si19311446pab.107 - gsmtp

Subject New Mailbox at New Server Deal369 From Nazeer To l.ch.rajkumar@gmail.com, nazeeronline@gmail.com, nirmalhussain@gmail.com Date Today 20:02

Hi This is my new mail server

testing it out for email delivery

thanks

webmin

======

Help would be appreciated.

Regards,

Nazeer

Tue, 05/27/2014 - 11:32
andreychek

Howdy,

It looks like Gmail is classifying your email as spam. My suggestion would be to review the link Gmail provided regarding the issue -- that link contains a few ideas as to what can cause the problem you're seeing.

One issue in particular is that you may want to verify that your server's IP address isn't listed on any RBL/black hole lists, as that can cause the problem you're seeing.

-Eric

Wed, 05/28/2014 - 17:06
inteq

I recall something to do with SPF or DKIM. i had this problem in the past, but unfortunately, I do not recall the fix. Sending from the same account via webmail resulted in 550 rejects and sending from plain Outlook worked.

Wed, 05/28/2014 - 17:24
inteq

I recall something to do with SPF or DKIM. i had this problem in the past, but unfortunately, I do not recall the fix. Sending from the same account via webmail resulted in 550 rejects and sending from plain Outlook worked.

Wed, 05/28/2014 - 19:16
nazeeronline

Hello support,

I tried everything but it did not workout, the reason being my rackspace server location was in hong kong and probably the IP address was being blocked by google servers.

I was able to send email to all other domains like yahoo, hotmail and yandex without any issues..

Then I deleted the hong kong server and created a new Chicago US based server with same configuration and tested, worked like a charm,

So lesson learnt never host in hkg server,

Naz

Wed, 05/28/2014 - 19:16
nazeeronline

Hello support,

I tried everything but it did not workout, the reason being my rackspace server location was in hong kong and probably the IP address was being blocked by google servers.

I was able to send email to all other domains like yahoo, hotmail and yandex without any issues..

Then I deleted the hong kong server and created a new Chicago US based server with same configuration and tested, worked like a charm,

So lesson learnt never host in hkg server,

Naz

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