Submitted by xtremeservices on Thu, 11/03/2011 - 16:09
Hi Guys,
One of my staff is having an issue when checking his Usermin email. Attached is the error and the IMAP status of the inbox folder.
Any assistance on this is greatly appreciated.
~Jeremy
Status:
Closed (fixed)
Comments
Submitted by andreychek on Fri, 11/04/2011 - 10:16 Comment #1
Howdy -- if your user clicks the "Logout" button, then logs back in -- does that resolve the problem you're seeing there?
Submitted by xtremeservices on Fri, 11/04/2011 - 11:22 Comment #2
Hi Eric,
Unfortunately no...
~Jeremy
Submitted by andreychek on Sat, 11/05/2011 - 09:27 Comment #3
In that email user's home directory, there's a file in .usermin/mailbox/inbox.imap.
If you delete that file, and then re-login, it should resolve the issues you're seeing.
Submitted by xtremeservices on Sat, 11/05/2011 - 11:27 Comment #4
Thx Eric, that fixed the issue!!
Hope you have a great weekend,
~Jeremy
Submitted by andreychek on Sat, 11/05/2011 - 13:41 Comment #5
Great, I'm glad that did the trick!
Submitted by Issues on Sat, 11/19/2011 - 12:45 Comment #6
Automatically closed -- issue fixed for 2 weeks with no activity.